SUPPORT FOR MODERN MUMS
Based in Singapore

Please read all about my journey to becoming a Postpartum Doula here >>> About Empowa

Sally Connell is a Certified Breastfeeding Specialist and Australian Registered Nurse. Her company is Baby Feeding and Beyond and she operates as an Independent Contractor, utilising the Empowa and Pregnant and Popped platforms to bring you her services and expertise. When you book a Lactation / Infant Feeding Consultation you are booking an independent contract that is subject to Baby Feeding and Beyond own Terms and Conditions.

A Postpartum Doula is a trained professional that offers non-medical physical and emotional support to a new mother and the rest of the family. Postpartum Doulas can offer breastfeeding support, newborn care, assistance for birth parents recovery, family nurturing, instruction to mum and/or other family members in the care of a newborn and even some light household maintenance, including laundry, cooking and shopping. The Postpartum Doula’s job is to make the transition to parenthood easier for new parents, to help mum during her recovery period and to ascertain what the family needs help with and provide the instruction.

It's important to note that a Doula is a non-medical professional that forms part of your pre and post natal team. We cannot advocate for the birthing parent or family, but we empower them with evidence based resources to ensure they make informed and empowered decisions.

Yes! We only do on-location appointments. But that location can be of your choosing. Most frequently we come to clients homes to assist and empower them in their own living space. This is especially important in the early days and weeks when mastering breastfeeding. But we also arrange consultations and meet ups in public locations if that suits the needs of the client.

Yes! Arrange a call with Kathy to discuss how this works.

All of our standard consultations and advice is between Monday to Friday - 8.30am to 4pm

Outside of these days and times appointments may be possible but additional charges may apply

We do not, as standard, work Weekends or Public Holidays, but may make exceptions based on individual circumstances and emergencies

If you have 30 points (sign in to check your points balance), and are an active VILLAGE member then you are entitled to 30% discount code off Doula Support services and you may use these immediately. However if we cannot verify you as a VILLAGE member you will be required to pay the full amount (without discount) for the services prior to fulfilment, or you may (re)join the VILLAGE, whichever happens first.

In the event that you pay full price prior to joining the VILLAGE we DO NOT provide refunds in this instance, but you will be eligible for 30% discount for a future payment.

Please note it is your responsibility to use the discount code at checkout, we DO NOT provide refunds if you forget to use your code at time of payment.

All other Terms and Conditions apply.

I think I am ill with an infectious disease? Can you still support me?

Our clients, and our own families, safety are of the utmost importance to us. If we can find a way to continue supporting you face to face we will, but please take note of our standard terms and conditions in the event of infectious diseases.

All parties to the booking contract must at all times adhere to any and all applicable regulations and laws in regard to Infection Control and Prevention, including but not limited to Covid-19.

In the event that you, or any members of your households are, or may be reasonably expected to be, carriers of any infectious diseases any and all home visits will be suspended for fourteen (14) days pending evidence of full recovery. Likewise, we will always inform you if we may be reasonably suspected to be, carriers of any infectious diseases, and the same time frame and refund policy applies.

We may offer to convert to virtual consults and every effort must be made by both parties to fulfil the agreed contract hours but should this not be possible fifty percent (50%) of the remaining billing period may be reimbursed to you.

I need to reschedule an appointment for another reason (other than illness)?

We know that in the first few weeks postpartum there are a lot of appointments that might pop up in your diary, from paediatricians, obstetricians to Government agencies. We will always try to accommodate changes per the cancellation policy but requests to reschedule consultations can only be guaranteed if you do so via the Empowa @ Spaces App or Members Section of the website. All rescheduling should be done no less than 24 hours before your booked consultation.

I want to cancel my booking entirely?

If you’ve booked a Package you may reschedule your appointments within the validity period per the rescheduling terms above. Unless otherwise stated though, payment for any package is not refundable.

If you've booked a Single Visit and want to cancel, without rescheduling, then it is refundable subject to 24 hrs notice via the Empowa @ Spaces App or Members Section of the website.

Yes, Click here for Empowa's Full T&Cs >>>

(please note these are only applicable to Postpartum Doula services, please speak to Baby Feeding and Beyond for T&Cs applicable for Lactation / Infant Feeding Consultations)

Kathy is a member of DONA International and answerable to their ethics committee. Should you wish to recourse please read the Ethics Committee’s Procedure for Lodging an Objection here >>>

Please note that your contact details may be used by Empowa to keep you updated about Empowa and Pregnant and Popped, it's offerings, it's vendors and any changes we may need to make (due to things like unforeseen Government regulations etc).

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We also include your personal details in our system to ensure that we provide relevant information, based on your journey so far. So for example, if you are in your second trimester we may send you emails about nutrition in pregnancy, how to find a Confinement Nanny or Postpartum Doula in Singapore, events that you might enjoy and things that we genuinely think will be useful for you.

IF YOU HAVE SIGNED UP FOR ANY ELEMENT OF PREGNANT AND POPPED, be that a Masterclass, THE Baby Fair for MUMS, a collaborative event with Pregnant and Popped Partners, the VILLAGE or other benefit in the name of Pregnant and Popped, we may also share your email address with Pregnant and Popped Partners so that they can keep you updated about their individual offerings both at Pregnant and Popped, but also throughout your parenting journey.

We do not spam people, we hope all of the information that is sent to you is relevant and useful, but YOU CAN OPT OUT OF ANY SUBSCRIPTION AT ANY TIME BY CONTACTING THE SENDER OR CLICKING THE UNSUBSCRIBE BUTTON AT THE BOTTOM OF EMAILS

Thank you for visiting Empowa at www.empowa.sg, a website and blog owned and managed by Empowa.

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By accessing, using, downloading, and/or browsing information on the website, blog, podcast, videos, newsletters, social media, webinars, or any other products offered by Empowa (hereafter referred to as Empowa content) you acknowledge your understanding and agreement to all the following:

The Empowa content only provides general information that may or may not apply to your personal health condition or circumstances. The opinions expressed in Empowa content by any Empowa team member or volunteer on behalf of Empowa are strictly their own personal opinions and not the opinions or policies of any third party, including any health care provider, employer, educational or medical institution, professional association or charitable organization. Nothing in the Empowa content constitutes or shall be construed as constituting medical or legal advice of any kind whatsoever, whether from a licensed medical professional or otherwise; nor is it a substitute for professional medical advice, diagnosis and treatment. If you need legal or healthcare advice or information, seek out a suitably qualified professional licensed to practice where you live.

No information found on, or in connection with, this website or Empowa should be relied or acted upon by you without first consulting your own treating healthcare provider. NEVER disregard professional medical advice or delay seeking it because of something you have read/listened to/watched in Empowa content. If you think you may have a medical emergency, call your doctor immediately. Reliance upon any content provided by Empowa is solely at your own risk.

Empowa reserves the right, at our sole discretion, to change, modify, revise, or discontinue any webpage, service, term, or condition contained in Empowa content. Any change, modification, revision, or discontinuation will become effective immediately upon the posting on our Site. Please frequently review the terms and conditions included within our Site. Your subsequent use of our Site after any change, modification, revision, or discontinuation will constitute your acceptance of any new, modified, revised, discontinued content, terms, or conditions within our Site. Your use of our Site constitutes your assent to follow and be legally bound to all of the terms and conditions included within our Site. If you disagree with any of the terms or conditions of our Site, please do not use this Site. By using this Site, you further agree that your use will be made in accordance with any governing laws, and your use will not interfere with the Site nor be used for any illegal or improper purpose.

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Updated on 15 October, 2021

You can arrange a FREE CALL HERE >>> FREE Discovery Call

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Or use more traditional ways to contact me here >>> CONTACT PAGE

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Our Data Protection Officer (DPO) is Kathy Rougier >>> email the DPO